iPhone SMS/MMS/iMessage Transfer for Mac Technical Support

Backuptrans iPhone SMS/MMS/iMessage Transfer for Mac is a professional Mac iPhone SMS/MMS/iMessage Transfer software used and trusted by worldwide iPhone users. It makes it easier than ever to backup and restore iPhone SMS & MMS & iMessage on Mac as well as transfer messages between two iPhones

Requirements
Operating system - macOS X 10.7 - macOS 12 Monterey.
iTunes 10.0 or above is required.
iPhone running iOS 4 or above is required.
Support iOS 4.2, iTunes 10.1 or above is required.
Support iOS 4.3, iTunes 10.2 or above is required.
Support iOS 5, iTunes 10.5 or above is required.
Support iOS 6, iTunes 10.7 or above is required.
Support iOS 7, iTunes 11.0 or above is required.
Support iOS 8, iTunes 12.0 or above is required.
Support iOS 9, iTunes 12.1 or above is required.
Support iOS 10, iTunes 12.4 or above is required.
Printer must be connected to the computer for printing.

How-tos and Troubleshooting

* What are the limitations of the trial version?

You can only backup, restore, export or print 20 messages from iPhone. After you pay the product, we will provide registration code to remove the limitation.

* How to register the software?

After you purchase the software successfully, you will receive registration information via Email within one business day. Run the software and or computer then click "Registration" button in top toorbar, enter your user name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it.

* Why the software can't recognize my iPhone?

Please make sure you have installed the latest version iTunes on Mac.

 

* How to Backup and Restore iPhone SMS & MMS & iMessage on Mac?

 

* How to Transfer SMS, MMS, iMessage Between different iPhones?

 

* How to Retrieve Messages(SMS & MMS & iMessage) from iPhone Backup?

 

* How to Export iPhone SMS & MMS & iMessage to CSV, Doc, HTML, PDF, TXT

1) Click the section under iPhone in Devices list.
2) Turn to top toolbar and press "Export Messages to file" button.
    Tip: Or you can right click the section under iPhone in Devices list and then choose "Export Messages to file".

 

* How to Print iPhone SMS & MMS & iMessage on Mac

1) Click the section under iPhone in Devices list.
2) Turn to top tool bar and press "Print Messages" button.
    Tip: Or you can right click the section under iPhone and then choose "Prin Messages".

 

* How to Extract Media Files from iPhone messages

1) Click the section under iPhone in Devices list.
2) Turn to top tool bar and press "Extract MMS attachment" button.
    Tip: Or you can right click the section under iPhone and then choose "Extract MMS attachment".

 

* How to Delete SMS & MMS & iMessage from Mac?

You can delete messages from a backup file on computer. Please note: Deleting messages from your iPhone directly is not supported.
1)Delete a database backup file. Right-click the file then choose "Delete Messages" menu.
2)Delete Messages with a single contact. Right-click the contact name then choose "Delete Mesages" menu.
3)Delete selected Messages. Right-click the selected messages in the messages list then choose "Delete Messages" menu.

 

* Where is my messages backup file?

Please run the software then go File ->Open Database Folder. You will find all your backup files there. It is recommended that users also keep a copy of these backup files in another folder on your computer.

Can't find your needed question?
Please send your qustion in details to support@backuptrans.com and we will answer you within 24 hours.